Jim Noakes, Head of Transactional Services, Gala Coral

Prof Michael Rotert, Vice President, European Internet Services Providers Association (EUROISPA)

• Facing an increased risk due to the recession
• Overcoming user scepticism; are accounts, and the money within them, secure enough to trust?
• Getting the balance right - security vs. usability
• Designing a framework for holistic protection rather than only at server and data level
• Strengthening of regulation? How to future proof your approach
• Plotting your security course through politics and protectionism

• Weathering the storm - it is their money and your reputation at stake
• The ripple effect - security breaches, reduced consumer confidence, negative publicity, millions in lost revenues and fines
• What steps to take to distinguish and protect legitimate transactions?
• Global anti-cheat fight - the call for greater penalties and repercussions for cybercrime
• Can the banks and payment processors help more?

Moderator:
Robert Dias, Managing Director, IIGC Consultants

Panellists:
Motie Bring, Head of Transaction Services, PKR Tech
Oliver Eckel, Head of Corporate Security, Bwin
Lennart Ehlinger, Senior Compliance & Security Advisor, Unibet
Marko Hietala, Chief Security Officer, RAY

• Developments in new systems, fraud, currency exchange, prepaid cards and legislation affecting the industry
• Dynamic Currency Conversion (DCC) and Multi Currency Pricing (MCP) - possibilities for all parties in the transaction chain
• Prepaid cards – what can they offer the gambling market and what are the risks, especially for customer due diligence?
• Update on PCI/DSS compliance
• Risks associated with money laundering and fraud, prepaid cards and negative publicity about ML through gambling sites

Moderator:
Jim Noakes, Head of Transactional Services, Gala Coral

Panelists:
Nick Avery, Head of Audit & Risk, Totesport
Ian Coates, Director Fraud Management & MLRO, ClickandBuy

Further Panellists TBC

• Enforcement and investigative challenges in virtual worlds, the overlap of the virtual and the real
• Overview of the legal landscape; key challenges for the courts and law enforcement agencies
• Effective anti-crime measures and prosecution policies
• Policing the Internet; fighting the untraceable with infinite potential - how realistic and feasible?
• Technology vs. processes and education – getting customers to do their bit to ensure a fair and secure gaming environment
• Internal checks – ensuring that employees are honest
• Securing a clean environment and protecting the game codes
• Banning of illegal websites

• What to make of the latest ECJ ruling allowing governments to bar foreign online bookmakers on the grounds of combating fraud and organised crime
• Can the limited authorisation of games on an exclusive basis prevent fraud?
• Will the ruling create a betting ‘black market’ with more substantial risks of fraud?

• How the i-gaming industry can stop giving gambling prohibitionists and government monopolies the top cards in the political battle
• Lessons from the US movie industry and others in self inoculation
• Solutions for a global approach to age verification and global self exclusion for problem gaming
• How to make a profit without social costs

• Emerging security threats and protection
• Online poker rooms’ struggle to fight "Pokerbots" - more than just a nuisance
• Fighting malware that cripples
• Solutions to distinguish authorised human communications from bots or software-generated activity: bot removal, login protection and web fraud prevention
• Importance of rapid deployment with invisibility to the gamers for improved and fair game play
• DDS attack protection and prevention

Dennis Luckett, Head of Fraud, Victor Chandler International
Phil D’Angio, Director of Business Development, VeriSign

Further Panellists TBC

• Preventing, detecting, investigating and settling unlawful behaviour in an organisational context
• Quickly identifying the usual signs of cyber extortion
• Issues connected with intercepting communications, terrorism, extended overlap of the virtual and the real
• Who's breaking and entering?

• What level of protection will be expected from the French authorities if an operator is allowed to offer its services there?
• Will it require new capabilities or compliance expertise for gaming companies?
• What is the nearest equivalent for a regulated company/industry in France, and how have they coped?

Diane Mullenex, Partner, Ichay & Mullenex